Privacy Policy

Last updated: January 1, 2026

Introduction

Factory Performance Racing, LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this Privacy Policy carefully. By using our website or services, you consent to the practices described in this policy.

Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name
  • Email address
  • Phone number
  • Mailing address
  • Information about your motorcycle or ATV (make, model, year)
  • Service history and preferences
  • Payment information

Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited and time spent on pages
  • Referring website addresses
  • Date and time of visit

How We Use Your Information

We use the information we collect for various purposes, including:

  • Providing and maintaining our services
  • Processing transactions and sending related information
  • Responding to your inquiries and requests
  • Sending service reminders and updates
  • Improving our website and services
  • Communicating with you about promotions, updates, and other news
  • Complying with legal obligations

Third-Party Access

We may share your information with third parties in the following circumstances:

  • With service providers who perform services on our behalf (e.g., payment processing, email delivery)
  • To comply with legal obligations or respond to lawful requests
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets
  • With your consent

We do not sell your personal information to third parties.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

Your Rights

Depending on your location, you may have the following rights:

  • Access: Request a copy of your personal information
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal information
  • Objection: Object to certain processing of your information
  • Portability: Request transfer of your information to another service
  • Withdrawal: Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us using the information provided below.

Data Deletion Process

If you wish to have your personal information deleted, please submit a written request to us at [email protected] or by mail to:

Factory Performance Racing, LLC
Attn: Privacy Request
216 Dove Meadows
Krum, TX 76249, USA

We will process your request within 30 days and confirm the deletion of your personal information, unless we are required to retain certain information for legal or legitimate business purposes.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Service records may be retained for the duration required by applicable law.

Children's Privacy

Our website and services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete such information.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Factory Performance Racing, LLC
216 Dove Meadows
Krum, TX 76249, USA
Phone: +1 (786) 603-5397
Email: [email protected]